Frequently Asked Questions (FAQs) | Porxos Garden
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FAQs

Everything you need to know

Preguntas frecuentes en Porxos Garden

Frequently Asked Questions

Porxos Garden is nestled in the heart of Barcelona´s historic center, perfectly situated between the Gothic Quarter, El Born, and Barceloneta. Most of Barcelona´s main attractions are within walking distance.
By booking directly with us, you enjoy the best available rate, direct communication with our team, greater flexibility, and exclusive offers available only on our website.
Porxos Garden is a small boutique guesthouse with just 11 carefully designed rooms, located within a charming historic building dating back to 1862.

Unlike large hotels, we offer a peaceful atmosphere, personalized service, and an authentic local experience in one of Barcelona´s most beautiful neighborhoods.

Our goal is simple: to make every guest feel at home while discovering the city.
Check-in is available from 2:00 PM.
If you arrive earlier, we will be happy to check you in and store your luggage free of charge while your room is being prepared.
Yes.
Reception opens at 8:30 AM. We can check you in and store your luggage until your room is ready.
No problem.
Reception is open until 6:30 PM; after that time, our secure self-check-in kiosk allows you to check in independently at any time.

Simply follow the on-screen instructions, complete your check-in, pay the tourist tax (if applicable), and collect your room key.
Check-out is until 11:00 AM.
Late check-out is subject to availability. Please check with Reception during your stay.
The reception is open every day from 8:30 AM to 6:30 PM.
+34 609 16 73 75
• WhatsApp assistance: 7:00 AM – 7:00 PM
• Call center support for emergencies: 7:00 PM – 7:00 AM
Yes.
We would be happy to store your luggage free of charge during reception opening hours.
Yes.
We offer secure lockers on the ground floor, accessible 24/7.
• Small locker — €5
• Large locker — €10
Each locker is secured with your own personal access code.
Yes.
Every morning, we offer a continental breakfast buffet featuring fresh pastries, artisan bread, cold cuts, cheeses, fresh fruit, yogurt, cereals, coffee, tea, and fruit juices.

Breakfast can be added when booking or during your stay.
Price: €13 per person, per day.
All rooms include:
• Free high-speed Wi-Fi
• Private bathroom
• Hairdryer
• Shampoo
• Shower gel
• Body lotion
• Clean towels
• Daily housekeeping service
Yes.
All rooms are equipped with a modern aerothermal climate control system, providing efficient heating in winter and cooling in summer, while being both environmentally friendly and energy-efficient.
Only Superior rooms are equipped with a refrigerator.
However, guests who need to keep medication, baby food, or other essential items refrigerated are welcome to use the refrigerator located in our common area until check-out.
Please speak to Reception if you require this service.
No.
The rooms are not equipped with a safe. If you need assistance storing valuables, please contact Reception.
Yes.
We offer free high-speed Wi-Fi throughout the property.
No.
However, we would be happy to recommend several nearby self-service laundromats, all within a short walk.
Absolutely.
Children are very welcome at Porxos Garden.
Yes.
We have cribs available for children up to two years old.
Price: €10 per night.
Subject to availability.
Two Superior rooms can accommodate an extra bed.
Please contact us before booking to confirm availability.
No.
Porxos Garden occupies a protected historic building dating back to 1862.
Due to its historic nature, the building does not have an elevator.
All guest rooms are located on the second floor, accessible via 32 steps.
We are happy to assist you with your luggage whenever the reception is open.
Due to the absence of an elevator, our accommodation may not be suitable for guests with reduced mobility.
Please contact us before booking if you have any questions regarding accessibility.
We do not have private parking.
The nearest public parking is Telpark Port Vell, located just a 3-minute walk from Porxos Garden.
We recommend booking your parking space online in advance, as advance bookings often offer significantly better rates.
You can easily get there by:
• Taxi (30–40 minutes)
• Aerobús + Metro
• Train + Metro

More detailed directions are available on our website.
Yes.
Our reception team will be happy to arrange a taxi for your arrival or departure.
Yes.
Guests are welcome to relax in our cozy breakfast room throughout the day. It is the perfect place to enjoy a coffee, read a book, or plan your visit to Barcelona.
Unfortunately, pets are not allowed.
No.
Porxos Garden is a 100% smoke-free establishment.
Walking distances from Porxos Garden:
• Picasso Museum – 5 minutes
• Barcelona Cathedral – 10 minutes
• Port Vell – 10 minutes
• La Rambla – 15 minutes
• Barceloneta Beach – 15 minutes
Absolutely. We love Barcelona and are always happy to recommend our favorite restaurants, tapas bars, cafés, and hidden gems so you can experience the city like a local.
The tourist tax is established by the Generalitat de Catalunya and is not included in the room rate.
It must be paid upon arrival by guests over the age of 17.
Yes.
Barcelona´s tap water is perfectly safe to drink. If you prefer, bottled water is also available in your room. Additionally, we have two complimentary filtered water dispensers available for our guests.
There are several supermarkets within a 2–5 minute walk of Porxos Garden, including convenience stores that are open every day.
Our reception team will be happy to point you in the right direction.
There are several pharmacies within walking distance of the hotel.
Reception can recommend the nearest one, depending on the time of day.
Yes.
Clapés Pharmacy